Purpose

This qualification addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will access opportunities for further development and training in the specialized areas of Wholesale and Retail such as: 

• Operations
• Administration
• Merchandising
• Stock control
• Customer service
• Visual display merchandising
• Help desk operations

Learners may access this qualification through the process of Recognition of Prior Learning (RPL).

Exit Outcomes:

Depending of the area of specialization selected, the qualifying learner will be able to:

• Operate in a chain store environment
• Operate in a SME retail environment
• Perform external merchandising services
• Operate in a wholesale environment
• Operate a helpdesk in a wholesale and retail environment

Duration: 12 Months

Learners will spend up to 40 days in the classroom and the rest in the workplace applying learnt skills and knowledge through coaching.

Learning and Assessment

Our methodology is interactive and experiential. Learning, teaching and assessment are integrated. Several practical assignments where learners apply knowledge, skills and attitude are covered.