Purpose

This qualification is for any individual who wishes to be involved in the Administration function in any organization or business sector or NGO. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF Level 4. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of:

• Reception
• Executive Administration
• Financial Services and Banking
• Legal administration and
• Human Resources

 It will facilitate access, mobility and progression within education and training for learners who:

• Were previously disadvantaged or who were unable to complete their schooling and were therefore denied access to Further Education and Training.
• Have worked in this field for many years, but have no formal qualifications and would like to achieve this through the process of RPL (Recognition of Prior Learning)
• Wish to extend their range of skills and knowledge of administration within their respective industries so that they can extend their competency levels and careers

Exit Outcomes:

On achieving this qualification, the learner will be able to: 

• Gather and report information
• Plan, monitor and control information system
• Maintain booking systems
• Participate in meetings, process documents and communications related thereto
• Utilise technology to produce information
• Plan and conduct basic research in an office environment
• Coordinate meetings, minor events and travel arrangements
• Set personal goals
• Function in a team and overall business environment
• Demonstrate an understanding of employment relations 

Duration: 12 Months

Learners will spend up to 40 days in the classroom and the rest in the workplace applying learnt skills and knowledge through coaching.

Learning and Assessment

Our methodology is interactive and experiential. Learning, teaching and assessment are integrated. Several practical assignments where learners apply knowledge, skills and attitude are covered.